The Red Cross Youth in Vienna has established a telephone help line titled
“time4friends”, providing peer counselling from youngsters to youngsters. Now
also available: counselling via WhatsApp, where in one year more than 14.000
messages were exchanged. The “peers” are aged 15 to 18 years, they get a
basic training of five days where they learn to deal with diverse problems of
youth and how to deescalate critical situations.
Congratulations, very good idea, especially in times of multi-cultural youth growing up in the